Accidental purchase of annual subscription
I unintentionally subscribed to the annual plan for Sai Pro. Unfortunately, I had intended to subscribe to a monthly Sai Pro plan. To resolve this matter, I kindly request a refund for the amount charged 72$ and cancellation of the annual subscription.
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Comments8
Thenuga Priyadarshana
Jun 10, 2025
hey i also have the same problem . please give me a way to contact
Neo | The Sai Team
Jun 2, 2025
Hi Бердияр, we are investigating your account and the related issue. We thank you for your patience!
Бердияр «Mhuhist» Ахберген
Jun 4, 2025
Hello, can you tell me approximately when you will solve this issue? I need to pay rent tomorrow and because I payed for an annual subscription I don’t have sufficient money to pay rent.
Neo | The Sai Team
Jun 5, 2025
You can expect a decision around 5 business days. We apologize for this we can only go as fast as our payment processor (Stripe). Thank you for your patience.
Luca Laitano
Jun 5, 2025
Hi, I had the exact same problem. Could you please contact me?
Бердияр «Mhuhist» Ахберген
Jun 13, 2025
Hey dude, have you made a decision? 5 business days have already past and I want to know how the process is going on.
Бердияр «Mhuhist» Ахберген
Jun 28, 2025
Yeah guys, didn't expect that education based company would ignore and lie for a month…
neel zanje
Jun 2
Can u pls cancel subscription u legit ok 201 dollars from me I want my refund I don’t use this ai I want my money back pls