accidentally did an annual subscription
I wanted to do a subscription for one month of Sai, and I did not actually see that if I paid 6 bucks a month, I would pay 72 bucks in advance. I do not want that, please cancel my subscription and refund me Sai… or send me an email
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Comments9
Licern Beqiri
Jun 19, 2025
Hey guys. Can you refund me please? Just charge me for a month, not for an entire year.
Licern Beqiri
Jun 14, 2025
Do not act like you do not see these comments. Give me a refund and charge me for a month instead, not a year
Neo | The Sai Team
Jun 1, 2025
Hi Licern, we apologize for any confusion caused. The 6$ plan (-50% discount) applies when you pay for the pro annual plan. We are investigating your account on Stripe - our payment processor - to see if a revert is possible. Thank you for your patience!
Licern Beqiri
Jun 1, 2025
Thank you for your time and I am truly sorry for the inconvenience. I am a student, and I was frustrated because of an assignment that I am doing and did not realise that the payment was for an annual subscription and not a monthly one. Please help me out on this one guys.
Licern Beqiri
Jun 2, 2025
Hey guys. Can you please look at the case again? I really need my money back man, Im studying abroad and am saving as much as possible.
Licern Beqiri
Jun 4, 2025
Hey man, please tell me that you can refund me. I really need that money, or if you could just charge me 1 month for 12 bucks at least
Neo | The Sai Team
Jun 4, 2025
Hi Licern, it is a bit difficult on our end because we process payments through Stripe a third party. We are still investigating and you will hopefully receive an update via email soon. We apologize for any confusion or any inconvenience thus far.
Licern Beqiri
Jun 7, 2025
Hey man, please check for this case again. I really need my money back.
Licern Beqiri
Jun 14, 2025
Hey man, please give me my refund. Charge me for a month instead, 12 bucks or whatever it is, not a full year. GIVE ME MY MONEY BACK.