Hi Belen, we process all payments through Stripe and we do not charge users anything they did not willingly pay for. Upon investigating your issue you chose the yearly option and paid for the yearly option. There is no other way for us to manually charge you for a yearly plan.
We tried to contact your email here: elianadorosz@gmail.com.
However, we were met with the following “Your message to elianadorosz@gmail.com has been blocked.” We are here to help everybody that uses sai please ensure your communication channels are open so we can help resolve this issue!
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Neo | The Sai Team
May 26, 2025
Hi Belen, we process all payments through Stripe and we do not charge users anything they did not willingly pay for. Upon investigating your issue you chose the yearly option and paid for the yearly option. There is no other way for us to manually charge you for a yearly plan.
We tried to contact your email here: elianadorosz@gmail.com.
However, we were met with the following “Your message to elianadorosz@gmail.com has been blocked.” We are here to help everybody that uses sai please ensure your communication channels are open so we can help resolve this issue!