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I applied for the monthly payment of the premium plan which is $24.00. However, when I got the reciept, it said that I had paid $144.00. I went to check my plan and it put me on both plans for premium, the monthly plan as well as the annual plan. How should I fix this? I was wondering if I was able to get a refund and pay only for the monthly plan I originally wanted?

Posted by Dianamarie Siliva ·
Status: Planned3 comments

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Comments3

  • HTShadow

    •

    May 8, 2025

    Bro… Same. I wanna talk to CS for this. Like I’m begging at this point

  • Neo | The Sai Team

    Team•

    May 5, 2025

    Hi Dianamarie, we can certainly help out with this issue. Are you able to share the email you used on sai? I will forward this to our development team to see if they can refund and switch your plan. We will try our best to do so!

    • Dianamarie Siliva

      •

      May 6, 2025

      Hi Neo, thank you for responding back and yes the email i used is: theresesiliva2@gmail.com. Thank you again and hope you have a great day/night =)