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Refund Request, billed for monthly despite deleting account.

Support & Troubleshooting

Hello, I recently deleted my account from here last month, thinking this would cancel my subscription. However, i’m still being charged for the monthly subscription ($12 AUD) despite not even having an account. I would like a refund and subsequent cancellation, otherwise ill have to create a dispute via my bank. Thank you.

Posted by Corvo Attano ·
Status: Completed1 comment

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Comments1

  • Neo | The Sai Team

    Team•

    Jul 18, 2025

    Hi Corvo, we are sorry that you are experiencing this issue. Our development team is looking in your issue right now and we will be working with Stripe to get a refund for you. Please let us know if you are still facing charges on your card and if you have any other questions or issues. Thank you so much for your patience.