saiera automatic payment refund inquiry

Hello. I'm a student using Saira.

I'm using a translator, so please understand that the sentences may not be perfect.

I'm really sorry, but I'd like to inquire about canceling my payment. I'd like to cancel the automatic payment that was made on October 24th at 12:53 PM. It's really difficult because the money I've worked hard to earn is now being used for the subscription fee. I'm truly sorry, but could you refund my payment? I'm always grateful for Saira's service.