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Stop charging me ✋️

Support & Troubleshooting

I did stop the subscription

I did even delete my acc

I still get charged and now my balance is negative

I can't take off my cc card infos from portal

I mean how tf you keep charging me if my acc is deleted, I reopened this acc using same email I used before deleting acc , this is getting a really mad because starting this month my country ip got blocked, I had to use vpn, which was the case the starting month I paid

Posted by Nina chan ·
Status: Completed2 comments

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Comments2

  • Neo | The Sai Team

    Team•

    Jul 6, 2025

    Hi Nina, we apologize for the issues. We have cancelled and refunded any additional costs associated with your account.

  • Nina chan

    •

    Jul 6, 2025

    Y

    ou keep trying to charge me everyday while my balance isn't enough, while I did cancel the subscription, and no money is taken but fees are being paid

    Edit:I did cancel