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Technical Difficulties

I just got the premium package and I’m having trouble loading files and creating quizzes and study guides.

Status: In Progress3 comments

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Comments3

  • Nasra Abukar

    •

    Jul 30, 2025

    same issue here

  • Neo | The Sai Team

    Team•

    Jul 29, 2025

    Hi Michael, could you please provide more details on which files you are having issues with creating quizzes and study guides from and email us the files that you are having problems with? This will help us identify the resolve the issue faster! Thank you so much for your patience and again we apologize for this!

  • Neo | The Sai Team

    Team•

    Jul 29, 2025

    Hi Michael, we are investigating this issue and should have a fix for you shortly. We apologize for the inconvenience that may have been caused.