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Uploaded knowledge but not available

Support & Troubleshooting

I have upload my files and I want to create quiz but when I’m going to “quiz” my files are not available.

So I’m trying to uploaded them again but this time in the “quiz session” and it says that I can’t because they are already uploaded.

I can’t find out how can I use them in the “quiz session “ and as I saw from other people who use the app they must have been already

there for me to choose them.

Posted by AIKATERINI ROUSI ·
Status: Completed1 comment

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Comments1

  • Neo | The Sai Team

    Team•

    Jul 1, 2025

    Hi Aikaterini, our development team has taken a look at your account and it appears that your files have been successfully uploaded to your sai. When navigating to the “Quiz” section and in the create menu click the “Select Knowledge” button and then choose from the list of uploaded materials to create a quiz on. Please let us know if this works and if you are facing any other issues with quizzes. Thank you for your patience and we apologize for any inconveniences that this may have caused you.