Francis Xie

Commented on Unable to upload knowledge into courseNo worries! I will send an email shortly Created Unable to upload knowledge into course Commented on Guides Feature not workingThank you for reaching back! Unfortunately the issue is still persisting for my Sai courses Created Guides Feature not working Created Outage: Oct 05 Created Possible outage?Created Knowledge Upload: Feedback/Suggestions Commented on Outage?Thank you so much for the support! I should be fine with my first account at the moment, but thank you for the offer!Commented on Outage?Sorry for getting back so late! Unfortunately I’m still facing the same issues as before. I reached out to a friend to see if he’s experiencing the same issues but he is not. I then made another account through another email and asked a question from there, and it works. It seems…Commented on Outage?Do your best to refer to this footage; around the 10 second mark I press Enter to send over, then later on I use the mouse to click the arrow button Created Outage?Commented on Sai Premium Membership not workingjust tested it and we are back in business! thank you so much for the quick support!Created Sai Premium Membership not working